We offer IN-HOME PERSONALIZED DELIVERY and SET-UP as we listen to YOUR NEEDS. Each in-home set-up is about 45 minutes in length.
We want to reduce your anxiety so you can focus on MAXIMIZING YOUR RECOVERY
At Retina Recovery Inc., we prioritize your recovery over repeat business. That's why we dedicate 45-60 minutes during our visit to set up your equipment and guide you through best practices for optimizing your facedown recovery.
During this time, we’ll help you find the ideal location for your equipment, assist with moving furniture, and explain how to get comfortable and effectively use the facedown mirror. Many of our clients express that they feel significantly more confident about their recovery after our thorough explanations and personalized attention.
We take the time you need because this is one of the most rewarding aspects of our work—getting to know you and ensuring you’re well-prepared for surgery to maximize your recovery.
Rental Start Date: Begins on the day of surgery
Same-Day Delivery: Available. We appreciate at least one day's notice when possible — we understand emergencies happen!
Delivery MONDAY to FRIDAY To:
Hamilton, Burlington, Brampton, Milton, Oakville, Mississauga, St. Catharines, Niagara, Brantford, Cambridge, Guelph, Kitchener, Georgetown, Acton, Brantford, Cambridge, Guelph, Kitchener, Waterloo, Port Dover, and surrounding areas.
Delivery TUESDAY to THURSDAY To:
London, Woodstock, Tillsonburg, Simcoe (Note: we are unable to deliver west of London)
SCHEDULED PICKUP Location: By Appointment ONLY
Hamilton - 29 Houndtrail Drive, Waterdown, Ontario - Directions via email will be sent.
We are a home-based, family-run business, so we want to be available and prepared when you arrive.
Everyone has their own preferences for equipment setup, and based on our experience since 2015, we’ve identified some common themes.
When clients have a single piece of equipment, it’s typically set up in a living room or family room about 90% of the time. This allows you to be around others and enjoy access to a TV, making it easier to share moments watching movies, sports, and shows together, even during your recovery.
For those with two pieces of equipment, we see a 50/50 split in preferences. Some clients choose to place the facedown recovery bed in a bedroom and the chair in a larger living space, while others prefer to keep both pieces in the same room. Personally, I recommend having them in the same room for easier position changes, even during the night.
Regardless of your setup, it’s crucial to ensure easy access to a washroom and to minimize the number of stairs you need to navigate. We want to prioritize your safety and convenience, as your balance may be compromised during recovery. Your well-being is our top priority!
At Retina Recovery Inc., we’re committed to making your rental and recovery experience as smooth, supportive, and effective as possible. Our renters consistently highlight the care, professionalism, and personal attention they receive—from high-quality equipment and timely service to compassionate guidance from someone who's been through it too.